Random House The Very Busy Spider's Forest Friends: A Touch-and-Feel Book

Random House The Very Busy Spider's Forest Friends: A Touch-and-Feel Book

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Self-Collection @ Motherswork Great World (Temporarily Unavailable for whole of May 2024)
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Kindly arrange to collect your order(s) within 7 days after receipt of the e-mail. In the event orders that are not collected within this period, they will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743 with additional 7-days extension.

Please contact our Customer Service team with your Order ID at sales@motherswork.com.sg or WhatsApp text at 92987301 before heading to our warehouse.

Self-Collection @ HQ (Orders placed before 12pm) (Temporarily Unavailable for whole of May 2024)

8 Lorong Bakar Batu

#05-12

Singapore 348743

Collection at our warehouse is available between Mondays and Fridays, excluding Public Holidays, from 9am to 12pm and 2pm to 5.30pm on the same day of order.

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We regret to inform you that exchanges or refunds cannot be processed at our physical store unless specifically stated otherwise.

Should you receive a defective item, kindly contact our Customer Service team at sales@motherswork.com.sg.

Please include your Order ID, details regarding the defective product, and attach supporting photos or videos. Returned items must meet the criteria of being in their original condition, packaging, and include all parts and accessories within 7 days of delivery to qualify for eligibility.

Exchanged products must be of equal or higher value, requiring a top-up if the value is higher. For returns, we will issue a refund in the form of a Motherswork online store credit, excluding delivery charges and promotional discounts, upon approval of the return and refund request.

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Please read the instructions below on how to raise a return request.

All returned goods will be inspected upon arrival at our appointed addresses and the buyer will be notified within 3 business days about the return's eligibility. Please remember to include the order number (e.g. #10005) when making the return. All items must be returned in resalable condition in original packaging and exchanged only one time per invoice. Returns that are not in original condition, outside of this time frame or unauthorized returns cannot be accepted.

Instructions for Return(s)
To raise a return, kindly contact our Customer Service team at sales@motherswork.com.sg to submit a return request within 7 days from the date of receipt before visiting our Headquarters.

1. Please send an email to our Customer Service Team with the following information:

Full Name
Order Number ID (e.g #10005)
Item(s) to be returned
Reason(s) for the return
A photograph of your purchase

Refunds will be given at the discretion of the Company Management.

2. Our Customer Service Team will acknowledge your request and confirm your details.

4. Do send the item(s) that you wish to return to the following address by courier within 7 days:

Motherswork Pte Ltd

8 Lor Bakar Batu

#05-12

Singapore 348743

Please note that the buyer will bear the shipping expenses for returning the item(s) to Motherswork and is responsible for the safety of the delivery. Upon meeting our return policies and confirming the original condition of the items, all returns will be processed within the next 3 business days. An email notification will be dispatched to you promptly upon completion of the refund from our end. Your refund(s) will be issued in Motherswork Online Store credit within 7 business days. For any further queries or clarifications regarding your refund(s), please reach out to our Customer Service Team directly.

Should the return not be accepted, the customer has two options:

Collect the items from Motherswork Headquarters.
Request item return through a Motherswork appointed courier service ($15 fee).

Upon approval of the return, the value of the returned item in Motherswork Points will be refunded through a Motherswork Online Store gift card. The gift card will be sent to the registered email address associated with the order.

Refunds are subject to the discretion of Company Management.

The price of the item I purchased has changed since I received it.

We regret to inform you that our pricing is subject to change based on various factors such as market trends, stock availability, and consumer demand. Unfortunately, we are unable to refund the price difference for items previously purchased.

Is it possible to make changes to or cancel my online order after it has been placed?

Once an order has been successfully placed, our system does not allow modifications to the selected items or the delivery/contact details. If you wish to cancel the entire order, please contact our customer service team via email. It's important to note that all items are subject to availability, and we cannot guarantee their continued availability if you choose to re-place the order.

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8 Lorong Bakar Batu
#05-12
Singapore 348743

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Join The Very Busy Spider and her forest friends in this touch-and-feel adventure!

Greet a new friend with each turn of the page as you explore the forest with The Very Busy Spider. Interactive text encourages young readers to feel and think about each texture they encounter, and Eric Carle's colorful art sets each delightful scene. Classic characters come to life in this sensational story--perfect for little hands!

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Random House The Very Busy Spider's Forest Friends: A Touch-and-Feel Book

Local Delivery

Delivery Locations

Same Day Delivery – Lalamove

Self Collection

International Shipping

International Shipping

Refund & Exchange Policy

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