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General

Which are the participating stores under the motherswork VIP programme?

The participating stores under motherswork VIP programme are:  
motherswork @ Great World City #02-118
motherswork @ Tanglin Mall #03-15
motherswork @ I12 Katong #03-33

Valid only in Singapore. Mothers Work Pte Ltd reserves the right to make changes to the list of participating outlets without prior notice.

How do I become a member of motherswork VIP programme?

Simply spend $500 in a single receipt at any of our participating stores or $600 within 3 months from your first purchase!

What are the VIP Membership fees and validity?

VIP Membership is free and valid for 12 months.

What are the requirements to apply for the motherswork VIP programme?

Any person aged 18 or above can qualify for the motherswork VIP programme.

Why does the motherswork VIP programme require my personal information for registration?

Mobile numbers will serve as the unique identifier for all motherswork VIP membership accounts. This also safeguards the member’s rewards and perks to minimise misuse by other persons.

Motherswork respects the privacy of all our members, and is committed to safeguard the personal information you provide to us.

How do I update my personal particulars?

You may contact 6846 1835 or head down to any of the participating stores.

Membership Rewards & Privileges

What benefits do I get under the motherswork VIP programme?

Members are entitled to a 10% off regular and non-price controlled products.
Members also earn points for every dollar spent.

How can I check my membership validity, expiry of my privileges and rewards?

To check the membership validity, expiry of any privileges and rewards, simply contact 6846 1835 head down to any of the participating stores.

How can I identify myself as a motherswork VIP member?

You may provide your mobile number to our staff to retrieve your membership information and to enjoy your membership privileges.

Can I enjoy my motherswork VIP membership privileges at motherswork stores outside of singapore? E.g. motherswork in shanghai or beijing.

The motherswork VIP membership programme is valid only in Singapore.

Is my motherswork VIP membership transferable?

Membership accounts and all points, privileges, rewards, and perks are strictly non-transferrable. In the event that a member wishes to discontinue her motherswork VIP membership, she may opt to terminate it.

How do I renew my motherswork VIP membership?

Your motherswork VIP membership will be automatically renewed with a minimum spend of $300 within the 12 month membership period

Earning & redemption of motherswork points

What are motherswork points and how do I earn them?

Motherswork points are rebates that members earn based on their spending at participating motherswork outlets. 1 Point is earned every $1 spent.

Members are entitled to a 10% off regular and non-price controlled items. Money spent for the receipt will be registered as points in motherswork system (exclude membership discounts). Members must be physically present at the point of purchase in order to earn motherswork points. Combining multiple membership accounts or splitting the bill to earn motherswork points is not allowed. Points accumulation on backdated receipts will not be allowed too.

If I spent $19.70, how many motherswork points do I earn?

The points will be round down and you will earn 19 points.

How can I utilise my motherswork points

Points must be redeemed fully in 1 transaction, partial redemption is not allowed.

Members must be physically present at the point of purchase in order to redeem any membership privileges including redemption of motherswork points. Combining multiple membership accounts or splitting the bill to redeem membership privileges is not allowed.

Members may also use motherswork points to redeem other rewards in accordance with prevailing offers or programmes, subject to availability.

If my total bill is $88.80 (for example), how many points will i need to offset 100% of my bill?

You may opt to redeem 8,800 points and pay $0.80 in cash. (please note that motherswork points cannot be exchanged for cash)

How can I check my motherswork points?

To view your motherswork points, you may contact 6846 1835 or head down to any of the participating stores.

Will my motherswork points expire if I do not utilise them by the end of the membership validity?

Yes. All points earned will expire together with 12-month membership validity. Upon VIP membership auto-renewal, all balance loyalty point will reset to zero. When VIP membership expires, all balance loyalty points will be terminated.

For existing members

What would happen if I am an existing motherswork VIP member before 17th June 2019

Members signed up before 17th June 2019 will end on 31st December 2020.

How do I enroll myself under the new motherswork VIP membership programme?

Members before 17th June 2019 are automatically enrolled into the new programme and will start earning points for every purchase you made.

Will I still enjoy 10% off regular and non-priced controlled item?

Yes, you will still be able to enjoy motherswork VIP benefits until 31st December 2020

How do I maintain my motherswork VIP membership?

Simply spend $300 before 31st December 2020 and you will be automatically renewed for the next 1 year after expiry date.

👑 Already our VIP Member ? 👑
Click on the button below to apply your VIP discount to your current shopping cart.

OR

Use code "VIPOFF" during checkout.

*Ensure that you are logged into your VIP Account.
*Discount will be applied at the checkout page.


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Email us info@motherswork.com.sg

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