Jaq Jaq Bird Cities of Wonder Erasable Book New York

Jaq Jaq Bird Cities of Wonder Erasable Book New York

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$29.90

0650726210858

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We provide shipping service exclusively within Singapore

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At Motherswork, we offer convenient delivery options to ensure your orders reach you efficiently:

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*During festive seasons or exceptional circumstances, such as high order volumes or unforeseen events, our team may require an additional 1 to 2 working days to prepare and dispatch your order

Same Day Delivery – Lalamove

For urgent orders, place your order before 12pm to enjoy our Same Day Delivery service at an additional charge of $15. Receive your order between 3pm to 9pm on the same day of purchase.

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At Motherswork, we understand that urgent needs can arise beyond our daily same-day service cut-off times.
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Self Collection

Self-Collection @ Motherswork Great World (Temporarily Unavailable for whole of May 2024)
Self-Collection is available at Motherswork Great World, from 10am to 9pm. We encourage collecting your orders on weekdays so as to minimize waiting time and expedite the process of fulfilling your orders.

1 Kim Seng Promenade
#02-118
Singapore 237994
Tel: 6738 5886

Please be informed that this location serves solely as a self-collection point. Kindly note that no exchanges will be accommodated during the collection of orders.

Kindly refrain from collecting your order(s) until you’ve received the self-collection confirmation email.

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(E.g Email Subject Title: Ready for Collection at Great World Store)
If the self-collection email is still not found, please reach out to our customer service team at sales@motherswork.com.sg for further assistance.

Kindly arrange to collect your order(s) within 7 days after receipt of the e-mail. In the event orders that are not collected within this period, they will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743 with additional 7-days extension.

Please contact our Customer Service team with your Order ID at sales@motherswork.com.sg or WhatsApp text at 92987301 before heading to our warehouse.

Self-Collection @ HQ (Orders placed before 12pm) (Temporarily Unavailable for whole of May 2024)

8 Lorong Bakar Batu

#05-12

Singapore 348743

Collection at our warehouse is available between Mondays and Fridays, excluding Public Holidays, from 9am to 12pm and 2pm to 5.30pm on the same day of order.

International Shipping

For shipping requests outside Singapore, kindly contact us via email at info@motherswork.com.sg.

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Shipping address:

Our dedicated team will assist you in arranging overseas shipping to your specified address

Refund & Exchange Policy

We only accept returns or exchanges for defective items.

We regret to inform you that exchanges or refunds cannot be processed at our physical store unless specifically stated otherwise.

Should you receive a defective item, kindly contact our Customer Service team at sales@motherswork.com.sg.

Please include your Order ID, details regarding the defective product, and attach supporting photos or videos. Returned items must meet the criteria of being in their original condition, packaging, and include all parts and accessories within 7 days of delivery to qualify for eligibility.

Exchanged products must be of equal or higher value, requiring a top-up if the value is higher. For returns, we will issue a refund in the form of a Motherswork online store credit, excluding delivery charges and promotional discounts, upon approval of the return and refund request.

Refunds or exchanges are strictly not allowed for the following items:

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GST refund is not applicable for all online orders

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Please read the instructions below on how to raise a return request.

All returned goods will be inspected upon arrival at our appointed addresses and the buyer will be notified within 3 business days about the return's eligibility. Please remember to include the order number (e.g. #10005) when making the return. All items must be returned in resalable condition in original packaging and exchanged only one time per invoice. Returns that are not in original condition, outside of this time frame or unauthorized returns cannot be accepted.

Instructions for Return(s)
To raise a return, kindly contact our Customer Service team at sales@motherswork.com.sg to submit a return request within 7 days from the date of receipt before visiting our Headquarters.

1. Please send an email to our Customer Service Team with the following information:

Full Name
Order Number ID (e.g #10005)
Item(s) to be returned
Reason(s) for the return
A photograph of your purchase

Refunds will be given at the discretion of the Company Management.

2. Our Customer Service Team will acknowledge your request and confirm your details.

4. Do send the item(s) that you wish to return to the following address by courier within 7 days:

Motherswork Pte Ltd

8 Lor Bakar Batu

#05-12

Singapore 348743

Please note that the buyer will bear the shipping expenses for returning the item(s) to Motherswork and is responsible for the safety of the delivery. Upon meeting our return policies and confirming the original condition of the items, all returns will be processed within the next 3 business days. An email notification will be dispatched to you promptly upon completion of the refund from our end. Your refund(s) will be issued in Motherswork Online Store credit within 7 business days. For any further queries or clarifications regarding your refund(s), please reach out to our Customer Service Team directly.

Should the return not be accepted, the customer has two options:

Collect the items from Motherswork Headquarters.
Request item return through a Motherswork appointed courier service ($15 fee).

Upon approval of the return, the value of the returned item in Motherswork Points will be refunded through a Motherswork Online Store gift card. The gift card will be sent to the registered email address associated with the order.

Refunds are subject to the discretion of Company Management.

The price of the item I purchased has changed since I received it.

We regret to inform you that our pricing is subject to change based on various factors such as market trends, stock availability, and consumer demand. Unfortunately, we are unable to refund the price difference for items previously purchased.

Is it possible to make changes to or cancel my online order after it has been placed?

Once an order has been successfully placed, our system does not allow modifications to the selected items or the delivery/contact details. If you wish to cancel the entire order, please contact our customer service team via email. It's important to note that all items are subject to availability, and we cannot guarantee their continued availability if you choose to re-place the order.

Motherswork Headquarters
8 Lorong Bakar Batu
#05-12
Singapore 348743

Operating Hours:
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From now till 31 Dec: FREE Wishy Washy Markers w $60 SPEND (Worth $20.90)

Travel from home to the cities of the world through our Cities of Wonder Collection. Explore, imagine and learn through our erasable books, which are ten mixed pages of both blank styles and color-in fun featuring the landscapes and architecture of New York. The included city map guide allows children to study, learn and draw all about New York City,the most populous city in the United States that comprises 5 boroughs sitting where the Hudson River meets the Atlantic Ocean.

Each city map guide is beautifully illustrated on one side with fun facts, knowledge and a list of foods to try when you visit!

Fun, mess-free coloring
Build motor skills
Educational map guide included
Compact, flexible & lightweight
Erasable & reusable, reducing waste
Simply wipe clean with damp cloth
Set of 4 non-toxic ButterStix® included
Built-in storage pocket for ButterStix® & holder (sold separately)
8" x 8" when closed / 8" x 16" when open
Non-toxic, free of BPA, and Phthalates
US Patent No. 10,065,447
Ages 3+

PLEASE ALWAYS TEST THE ERASABILITY OF BUTTERSTIX® WHEN APPLYING TO ANY NON-JAQ JAQ BIRD® SURFACE. DO NOT LEAVE IT ON SURFACES FOR AN EXTENDED PERIOD OF TIME.

Wishy Washy Markers & Mini Wishy Washy Markers (both sold separately) are also compatible with this product.

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Jaq Jaq Bird Cities of Wonder Erasable Book New York

Local Delivery

Delivery Locations

Same Day Delivery – Lalamove

Self Collection

International Shipping

International Shipping

Refund & Exchange Policy

PLEASE ALWAYS TEST THE ERASABILITY OF BUTTERSTIX® WHEN APPLYING TO ANY NON-JAQ JAQ BIRD® SURFACE. DO NOT LEAVE IT ON SURFACES FOR AN EXTENDED PERIOD OF TIME.

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